What you need to know about references when hiring

Employers traditionally seek top-down references during the recruitment process to help determine whether a candidate has the right skills and credentials for a particular role.

It also makes good business sense to speak with someone who has directly reported to the candidate when filling a management position, says Geoff Balmer, founding director of Richard Lloyd Accounting Recruitment in Sydney.

This “bottom-up” approach may offer insight into how well a candidate could manage a team.

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