Professional indemnity insurance
Content Summary
Public accounting services
If you provide public accounting services in Australia or New Zealand then you need to hold professional indemnity insurance (PII) that contains specific features.
The minimum professional indemnity insurance requirements (under CPA Australia's By-Law 9.8) for a policy include:
- the minimum sum insured must be the greater of:
- for Australian based members, range between $2 million and $75 million depending on the type of services provided and the fees earned by the Member or their Approved Practice Entity. However, these minimums may be increased by a legislative enactment including one for a professional standards scheme or the Board prescribing a higher minimum in a particular instance. As always you should speak to your insurer or broker to satisfy yourself you have the right insurance for your business.
- NZ$1 million for members in New Zealand with an insurer licensed by the Reserve Bank of New Zealand (the minimum coverage may be more depending upon the services provided and the practice fee income level of the Approved Practice Entity in which the member practices);
- any sum from time to time prescribed by a professional standards scheme, or otherwise prescribed adequate cover for compensation claims under any legislative enactment for the provision of a particular Public Account Services activity having effect in the Division which a Member is attached; and
- any sum from time to time prescribed by the Board either generally or in any particular instance.
(By-Law 9.8(c)(i))
Further:
- the insured must be the relevant Member, any Approved Practice Entity with which the Member is Affiliated, all employees of the Member, all directors and officers of any Approved Practice Entity with which the Member is Affiliated, all partners of any Approved Practice Entity with which the Member is Affiliated, all trustees with which the Member is Affiliated, all contractors of the Member who are involved in the provision of Public Accounting Services, all employees of any Approved Practice Entity with which the Member is Affiliated and all contractors of any Approved Practice Entity with which the Member is Affiliated who are involved in the provision of Public Accounting Services (By-Law 9.8(c)(ii)).
- in Australia, an insured must hold a policy of professional indemnity insurance underwritten by a general insurer or insurers authorised by APRA in the Register of General Insurers or the Register of Authorised Non-Operating Holding Companies;
- in New Zealand, an insured must hold a policy of professional indemnity insurance underwritten by a general insurer or insurers licensed by the Reserve Bank of New Zealand and contained in the Register of Licensed Insurers.
The By-Laws also set out other requirements to be met:
- a retroactive date no later than seven years before the beginning of the period of insurance (By-Law 9.8(c)(iv)(A)
- a provision for an excess for each and every claim, not exceeding the greater of 3% of the gross income of the insured in the immediately prior year and 1% of the policy limit (By-Law 9.8(c)(iv)(B)
- cover for losses arising out of dishonesty of all employees of the Member, all contractors engaged by the Member who are directly involved in the provision of Public Accounting Services by the relevant Approved Practice Entity, all employees of any Approved Practice Entity with which a Member is Affiliated, all contractors engaged by any Approved Practice Entity with which the Member is Affiliated who are directly involved in the provision of Public Accounting Services by the relevant Approved Practice Entity, and all natural persons (other than the Member themselves) who are Affiliated, partners of, directors and officers of or trustees of any Approved Practice Entity with which a Member is Affiliated. (By-Law 9.8(c)(iv)(C)
- provision for one or more automatic reinstatements following a claim (By-Law 9.8(c)(iv)(D)
- indemnity to any civil liability arising out of, or in any way related to, the provision of public accounting services by the insured. (By-Law 9.8(c)(iv)(E)
- for any policy issued from or after 8 October 2017, cover for defence costs in addition to the minimum limit or the level of cover must be sufficiently increased to no less than 50% of the minimum limit to take into account these costs. (By-Law 9.8(c)(iv)(F)
- after a Member ceases to provide Public Accounting Services, or ceases to practice, or retires, or the Member’s Approved Practice Entity merges with another entity, the Member must ensure they maintain a policy of professional indemnity insurance for a period of not less than seven years where the Member’s liability for the provision of Public Accounting Services previously provided will not be covered by a future policy (By-Law 9.8(d).
Public Practice Certificate holders are required to update details of their professional indemnity insurance annually in their member account.
A Member who is required to hold a current professional indemnity insurance policy under the By-Laws must provide CPA Australia with:
- unless otherwise not required by CPA Australia, an original certificate of currency of such insurance policy or such other evidentiary document approved by the Board;
- notification of any cancellation, lapse, or failure to renew such insurance policy within 10 Business Days of that event;
- an authorisation (remaining current as a continuing requirement) in such form as CPA Australia may from time to time require the relevant insurer to provide to any officer of CPA Australia, information upon request relating to the identity of the assured, currency, sums insured and terms of such insurance policy; and
- such further details and in such form as may be required by CPA Australia from time to time.
(By-Law 9.8(e))
To be eligible to participate in the CPA Australia Professional Standards Scheme, members must have adequate professional indemnity insurance.
Approved insurance policies
A number of professional indemnity insurance products currently available may not satisfy CPA Australia’s By-Laws or your own practice requirements. Every insurance product is different. You should compare each insurance product to ensure that you purchase a policy that meets your specific requirements and needs. We recommend that you clarify all coverage and indemnity limit issues with your insurer or insurance broker.
We do not prefer or endorse any supplier or product. You remain at liberty to seek your professional indemnity insurance cover with whomever you wish provided the requirements set out in the By-Laws are met.
In addition to the requirements above, it is best practice for the policy to:
- be a ‘claims made’ or ‘claims made and notified’ policy and not an ‘occurrence’ based policy.
- have a continuous cover extension.
- contain an aggregation clause which provides that, for the purposes of calculating the number of excesses payable:
- all causally connected or interrelated acts, errors or omissions shall jointly constitute a single act, error, or omission under this Policy; and
- where a single act, error, or omission gives rise to more than one claim, all such claim(s) shall jointly constitute one claim.
- where preferable, be a single policy which complies with these Insurance standards
Over the years we have identified providers we have worked with who can provide a policy that meet requirements under the By-Laws . Presently we are partnered with Marsh who can provide a PII solution for our members which meets all our By-Law 9.8 requirements and will work with CPA Australia to help achieve our desired outcomes being pricing stability and strong risk management education to our members in public practice.
You can read the details below.
Marsh Insurance for Small and Medium Businesses for members in Australia.
Private and honorary accounting services
Announcing CPA Australia’s new member benefit - CPA Australia Mini PII policy.
In consultation with Marsh Insurance Brokers, CPA Australia are excited to announce a group Mini Professional Indemnity Insurance policy for members “Mini PII”. This policy is effective 31 December 2024 and is underwritten by AIG Australia Limited.
This policy provides coverage for members in Australia or New Zealand who:
- Provide honorary and private accounting services
- Earn annual fees of less than $10,000
- Do not advertise public accounting services
- Do not hold a Public Practice or Limited Public Practice Certificate
- Do not brand as a CPA practice
This group Mini PII policy comes to you as part of your membership which takes away the need to acquire or renew insurance for those activities. Marsh have negotiated a difference in conditions clause (DIC) to ensure that members have commensurate cover compared to their QBE policy expiring on the 28 February 2025.
NB, every insurance product is different. You should compare insurance policies to ensure that you purchase a policy that meets your specific requirements and needs. If you are earning more than $10,000 per annum, you will be required to hold a Limited or Full Public Practice Certificate and the Mini policy will not respond.
For more information please refer to CPA Australia Mini policy page Alternatively, contact a Marsh consultant on: 1300 446 960.
Pro-bono or voluntary accounting services
CPA Australia’s Global Pro Bono Accounting Services Professional Indemnity Insurance (PII) for CPA members.
If you are a CPA or FCPA providing pro bono accounting services in your own name to communities either locally or abroad, your membership includes access to the CPA Global Pro Bono PII policy. In consultation with Marsh, this policy has been renewed with AIG Insurance.
This policy provides coverage for members who, subject to local laws, provide pro bono accounting services to communities anywhere in the world. Worldwide territorial and jurisdiction apply, including sub limited cover for pro bono work undertaken in the US and Canada.
For more information please refer to the CPA Australia Pro Bono and Voluntary PII Policy page. Alternatively, contact a Marsh consultant on: 1300 446 960.
Insurance claims
We are monitoring the insurance market and claims trends to help you manage your risk profile, reduce claims and insurance premiums. So, if you receive a claim against your professional indemnity insurance please advise us by providing details in the Professional indemnity insurance portal. Note, you are required to notify CPA Australia if you receive claims or notifications as set out under By-Law 9.8(f) and 9.8(g).
DISCLAIMER
The above material is not comprehensive and is not insurance or legal advice. The reader should therefore seek professional advice from an insurer/insurance broker or solicitor before taking any action based on the content of this material.
* Disclaimer: The products and services promoted on CPA Australia's insurance landing pages or Marsh’s landing pages (“Landing Pages”) are arranged by Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238 983)(“Marsh”) and not by CPA Australia Limited (“CPA Australia”). The insurer is AIG Australia Limited (ABN 93 004 727 753, AFSL 381686)(“AIG”). CPA Australia is not an insurer and does not guarantee any of the products and services promoted on CPA Australia's insurance landing pages or Marsh’s landing pages. The Landing Pages may include web links to third party information, including product(s), service(s) and other information provided by third parties (“Third Party Information”) including additional applicable third-party terms and conditions.
CPA Australia makes no warranty as to the accuracy or completeness of any information contained on its Landing Pages or other Third Party Information, nor does CPA Australia accept responsibility for any acts or omissions in reliance upon any such information. Such information is of a general nature only and does not consider your personal objectives, financial situation or particular needs. Before acting on such information, consider the appropriateness of the products and services that are promoted having regard to your objectives, financial situation and needs.
It is important for you to consider these matters and read the Product Disclosure Statement (PDS) before you make a decision. You can get a copy of the PDS from the Landing Page. Independent professional advice should be sought with respect to the product(s) and service(s) and any information referred to on the Landing Pages and/or any Third Party Information.
To the extent permitted by applicable law, CPA Australia, its employees, agents and consultants exclude all liability for any loss or damage claims and expenses including but not limited to legal costs, indirect special or consequential loss or damage (including but not limited to, negligence) arising out of or related to: (a) information contained on the Landing Pages; (b) Third Party Information; and/or (c) the products and services offered by Marsh. CPA Australia receives a fee from Marsh for promoting the Marsh products and services and to cover website maintenance., CPA Australia may receive fees for other promotional and partnership activities including sponsorships at events, advertising and contribution to CPA Australia publications and participating in podcasts. This is a bespoke insurance solution for eligible and active CPA Australia members only. Marsh receives a commission from AIG for each policy of insurance placed for CPA Members under this solution.
Information and resources about Professional indemnity insurance
Reports and reading
Guides, fact sheets and checklists
Our members guide to professional indemnity insurance.
Contacts
CPA Australia
1300 73 73 73
[email protected]
Marsh
Australia:
Ph. 1300 446 960
[email protected]
Marsh website
New Zealand:
Tahlia Rogers-Brown | Client Executive – Affinity
m: +64 27 476 4625 | e: [email protected]
Shaneel Sharma | Client Executive – Affinity
m: +64 21 630 217 | e: [email protected]
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