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We have a formal process that allows us to investigate your concerns about our members in an impartial timely manner, while preserving the rights of members.
Your complaint will be heard, evaluated and where appropriate, disciplinary action will be taken.
Disciplinary statisticsdownload
PDF · 126.1 KBDisciplinary statistics
View annual statistics on findings made as a result of complaints.
Making a complaint
How to lodge a complaint against a CPA Australia member
- CPA corporate information
Fee disputes
Information and frequently asked questions about fee disputes and the rights of CPA members and clients
- Member conduct
When a complaint has been made about you
CPA Australia has a robust process to investigate complaints about our members
- Governance and risk
Member guide to disciplinary process
A comprehensive guide for members regarding CPA Australia's Disciplinary Tribunal hearings
- Governance and risk
Outcome of disciplinary hearings
View findings and decisions from CPA Australia's Disciplinary Tribunals against CPA Australia members
- Governance and risk